Medanta The Medicity — wrong treatment done forcefully to make money

Address:Gurgaon, Haryana, 122018
Website:www.medanta.org

The incident happened in the month of august dated 21-aug-2017 where we were fooled by dr. Naresh trehan and his team.
The appointment was fixed on 21-aug-2017 with dr. Naresh trehan in medanta, gurgaon as my father was suffering with heart disease.
He checked all the reports and cd and told that my father has to go with by pass surgery and advised us to bring him for treatment. We kept faith on him and immediately brought him to the hospital.
Then the whole process started where all the tests were done and this continued for a week. No steps were taken for treatment. Rather few unnecessary tests were done which were not related to heart disease to make money. And all the tests were done without our knowledge and approval.
Whenever a patient gets hospitalized then any proceedings are done only after informing the attendant and further it is proceeded by attendants's confirmation. But this was not followed in medanta, gurgaon.
After 1 week passed, suddenly a doctor came and told that we cannot do by pass surgery or angioplasty as there is not enough space in the heart for by pass surgery and angioplasty can also be not done due to his kidney issues. So the doctor advised to discharge him as of now.
Then the case moved to some other doctor. Again we were fooled for other 3-4 days as only tests were going and no treatment was being done.
Then after we got into some active and strict mode with the doctor, suddenly he told that we will do his angioplasty. We were in a doubt as we were already told by previous doctor that this cannot be done due to kidney issues. But we wanted our father to get treated anyhow so as suggested by doctor and keeping faith on him the angioplasty was done despite the reports were not normal.
This step was taken by the hospital to make money and not to treat the patient as it was supposed to be done.
Due to this my father is currently suffering from multi-organ failure and is in a very critical stage. He is almost in the stage of coma.
Also at the time of discharge wrong entries were done in billing to make money. For example, in the bill, 17 blood tests were written on the same day in the time span of just 5-6 hours but only 1 blood test was done.
I request to take my complaint very seriously as this hospital or any other medical institution has no right to play with someone's life just to make money.
Serious actions should be taken against these doctors at any cost.
Also i request to refund the unnecessary charges taken through unwanted tests and refund the angioplasty charges which was done forcefully to make money.
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    Medanta The Medicity Phone
    +91 12 4414 1414 [Medicity]
    +91 12 4441 1441 [Medicity]
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    Medanta The Medicity Address
    Sector – 38, Gurgaon, Haryana, India - 122001
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