Medi Assist India — I raised an claim amount of 112800 but they have processed 96141 rupees and still amount has not been received

Claim raised on 16 Aug 2022, Claim number :[protected]. Claimed amount is 112800, but approved amount is 96141 which is yet to receive. There is so much of deductions because 1. They have mentioned TB Gold report is not available but it is submitted during the claim and report is there in details. Xray film has been shared later that i agree but TB Gold report is present since day one but amount has been deducted saying no report. Duty doctors are non medical they are telling and deducted 6300 under this i am really shocked by seeing this when doctors become non medic if there is no duty doctors then who will take care of patients i dont know this is the first insurance i am seeing. Please help me to get appropriate amount at the earliest
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There is no any response are action taken from Mediassist I have received the amount of 96141 but still 9000 I have to receive of Duty doctors charges and TB Gold reports amount please do needful

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