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Medi Assist India — insurance cashless claim for wipro employee-258315

I have raised one cashless claim for my child, i have submitted original document after discussion with executive of medi assist. Then they raised their query please do attested the original copy of lab report then few mail conversion happens and after that i took photo copy and did attested from doctor and submitted. After one week again they come up with another issue and they ask me to submitted the original discharge summary report which has been already submitted again mail conversion happend and i have sent soft copy of discharge summary but now they are asking to submit again.

Previous-ally same thing happend last year they have not given the amount to hospital because i knew the hospital person the are keep calling me for clearing the bills.

Please take the need full step to correct the worst process what they are giving.
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Complaint Status


[May 08, 2019] Medi Assist India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I am working in Kotak Mahindra Bank, very upset to inform the feedback i am getting from your side. I have have received around 10 mails for pending queries and all the mails I have visited the hospital and produced everything. Still the same is not settled... Again saying the same queries. Very poor service. CCN 19083899

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    Medi Assist India
    Customer Care Service
    Customer satisfaction rating
    10%
    Complaints
    981
    Pending
    0
    Resolved
    94
    Medi Assist India Phone
    +91 80 2658 4811
    Medi Assist India Address
    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
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