Medi Assist India — Maternity claim amount not yet received even after 1.5 months of approval

Address:	560003
Website:	Mediassist

Hi

This is regarding maternity claim 15-20 times i have called mediasisst for amount still not received i have escalated the issue still no response not yet received this is really unbearable very bad customer service please help me to receive my claim amount.

Claim number : 13433196

For maternity child's delivery

Claim was approved on : 22 october 2016.
As per procedure mentioned in the website for the payment to be done it takes 7 working days.
Its already 7 working days got over i have stil not received the payment.
Approved amount was 50000 rs.
Please team help me getting the amount as already sla has been breached.

Details of hospitalisation :

Hospital name: lakshmi maternity home
Address: 15th cross, margosa road, near-telephone exchange, malleshwaram, bengaluru, karnataka 560003
Date of hospitalization: 10/10/2016
Hospitalization : maternity child delivery
Beneficiary name: vaishnavi r
Medi assist id: [protected]
Employee code: 60016004
Relation: self
Primary insured: vaishnavi r
Policy holder: hewlett packard enterprise
Policy no: 072400/28/15/p1/11579696

I can be reached on +91 [protected]
Email id: vaishnavi. K. [protected]@hpe.com/[protected]@gmail.com

Thanks & regards
Vaishnavi