[Resolved] Medi Assist India — mediclaim process
Pune City, Maharashtra, India
RRanjeet Dombe on Nov 27, 2018
Hope you are well.
This is regarding submitted claim[protected] on 6th nov 2018 by meddiassist processing team because they have mistakenly cancelled my original claim 18184755 due to amount mismatch which is changed by meddiassist only.
I have checked status on meddiassist portal for my claim and can see the current status is 'claim processed-physical documents awaited'; however i have submitted the hard copy of bills prior 4 weeks and also did confirm with customer care and they said that they have received all docs and status should change in 2 working days; however i am waiting from last 21 working days but didnt see any progress with that.
Everytime i get connected with new person and will get new update, new contact details,
Complaint marked as Resolved Nov 27, 2018
They did not take any action on this directly resolve the complaint.
[Nov 27, 2018] Medi Assist India customer support has been notified about the posted complaint.
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