[Resolved] Medi Assist India — mediclaim process

Ranjeet Dombe

Nov 27, 2018

Address: 411027

Hope you are well.

This is regarding submitted claim[protected] on 6th nov 2018 by meddiassist processing team because they have mistakenly cancelled my original claim 18184755 due to amount mismatch which is changed by meddiassist only.

I have checked status on meddiassist portal for my claim and can see the current status is 'claim processed-physical documents awaited'; however i have submitted the hard copy of bills prior 4 weeks and also did confirm with customer care and they said that they have received all docs and status should change in 2 working days; however i am waiting from last 21 working days but didnt see any progress with that.

Everytime i get connected with new person and will get new update, new contact details,

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Nov 27, 2018

Complaint marked as Resolved

They did not take any action on this directly resolve the complaint.

Medi Assist India customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by Ranjeet Dombe Guys please check this again

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Comments

Manjunatha AJ

from Bengaluru, Karnataka

Dec 3, 2018

Hi,
This is Manjunatha A J, went through cashless option on 20th Nov 2018, due to delay in process i paid in cash and settled. but now S S Institute Of Medical Science And Resaserch Centre hospetal is not cancelling their claim,
Patient name : Jagadappa A
Discharge date :- 20-Nov-2018
Claim No# :[protected]

Thanks
Manjunath