[Resolved]  Medi Assist India — Reimbursed amount is very less than the actual Claimed amount

Respected Sir/Madam,

Had taken Comprehensive Parental plan which should cover pre-existing and detailed expenses. However, they have reimbursed a very less amount and reduced the actual Claimed amount by hefty Rs. 58356. Claimed Amount was Rs. 149322/- and Reimbursed Amount is Rs. 90966/- only.
Also, they are not clarifying there Policy - Terms & Conditions.

Please find the details below and do the needful at the earliest. Thank you !!

Mediassist ID - [protected]
Policy No. - [protected]P[protected]_WT_BPS_Comp_Parent
Insurer Claim No. - [protected]C[protected]
Claim Bearning No.[protected]

Thanks & Regards,
Pankaj Bhilwar
[protected]@gmail.com
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Jul 27, 2021
Complaint marked as Resolved 
========================================================== They are not replying properly on what is their Policy - Terms & Conditions. ========================================================== Have followed up with them over email communications for clarification as to on what basis they mentioned 'Excess room rent' as i have taken Comprehensive Parental Plan which should cover everything including pre-existing diseases. They have replied as paid accordingly as per Policy - Terms & Conditions. However, they are not clarifying their Policy - Terms & Conditions. EmailID - Medi Assist Escalation ID - [email protected] (Not Working) Grievance ID - [email protected] (Not Working) Tollfree Number - 18004259449 Wipro Tollfree Helpdesk - 18004191164 ========================================================== They are not replying properly on what is their Policy - Terms & Conditions. ==========================================================
Medi Assist India customer support has been notified about the posted complaint.
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They are not replying properly on what is their Policy - Terms & Conditions.
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