Medi Assist India — senior citizen claim pending for nearly 2 months - policy no. 272400/48/2018/2812 a/c sarbans singh bamrah

Address:Faridabad, Haryana, 121004

The documents were handed over to oriental insurance (My insurer) 3 months back and insurer has confirmed that these documents have been forwarded to medi assist way back before.
This has been duly confirmed by medi assist customer support officer (Mr ankit) yesterday.

I need to know by when would both the claims be finalised and what is holding the claims to be finalised?

Claim details (Claim number[protected]:

Claim amount of inr 2 lacs plus.
Claim amount of inr 13k plus

Ideally, it takes 15 working days to process the claim and 7 working days after that for payment but this has been more than required timeframe.

Regards,
Ss bamrah
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this is a really pathetic tpa ...

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