Medi Assist India — Showing claim settled without any claim

Address:

OIC, 88, Janpath, Ground Floor, New Delhi

I am having PNB Oriental Mediclaim Policy No. 272900/48/2021/780 valid upto 21.4.2021 in the name of R.R. Tandon with Oriental Insurance Co. Ltd., wherein TPA is Medi Assist. For renewal and increasing cover from Rs.5 lacs to Rs.10 lacs, I requested Oriental Insurance Co. Ltd. with deposit of cheque of premium of Rs.10 lacs cover, but they are not increasing the cover on the pretext that Medi Assist TPA is showing a claim against my policy, whereas I have not made any claim so far since the beginning of policy i.e.[protected]. In fact, I got a pre-approval from Medi Assist in Dec.2020 but couldnot availed/claimed any thing. I request Medi Assist TPA to clarify the factual position, advise Oriental Insurance Co. to enhance my cover amount from Rs.5 lacs to Rs.10 lacs. (R.R. Tandon) (Mob.[protected])