Mediassist — it's been 70+ days, but claim not settled. mediassist harrasing by asking lot of questions which out looking at document submitted.

Address:	Ahmedabad, Gujarat, 382345
Website:	www.medibuddy.in/claim

Hi
This is ajaykumar jivani, worked in tcs for 6.2 year. While i left the company, one claim was pending to approve.
Claim number : 95386197
Member id: [protected]
I have been moved to australia after submitting document on 1 jan 2018.
One month later, till one month everything was shown as payable in the status. After one month, suddenly they realised one document is missing which is already there in the file, but i thought to connect to doctor and i am blessed that doctor known my case. He helped me to provide the document and submitted in february.
After lot of followup, they came back to submit via portal. (Very disappointed as i do not have access to ultimatix). Said clearly to them that consider this and i have also sent hardcopy of the same.
After few days, today they came back to ask same document again.
They are doing just waste. Harrasing people, doctor and me.
I would request consumer complaints people to help me with this.
Regards,
Ajay
([protected]@rediffmail.com)