Mediassist — non updation of enrollment and pending claims from last 1 and half months | |||
Dear team as per disposition reference no 9254857 and ticket no [protected] already raised 2 months before as i enrolled my spouse name with mediassist policy with axis bank on 20th of oct 2019 and my newly born daughter on 17th jan 2020. But still not updated in records till date as i am in follow-up with your team from last 2 months and claims are received and pending with mediassist from 1 and half months. As on 10 the feb i am releived from axis bank with emp i'd 181826. I am still waiting for response from your team but no resolution provided till now. Kindly do the needful. Regards Vikas abrol [protected] Was this information helpful? | |||
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Medi Assist India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Hi, we are open to help you! Please share with us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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I have submitted my post hospitalization bill for rupees 8970/-
but only 500/- paid which was balance out of hospitalization amount.
i have made complain several times on customer care .
every time reply is given that my query is send to back hand team for resolution.
no resolution is given so far
but only 500/- paid which was balance out of hospitalization amount.
i have made complain several times on customer care .
every time reply is given that my query is send to back hand team for resolution.
no resolution is given so far
Singh T N's reply, Feb 15, 2020
I had made claim for hospitalization for amount 45400/- in which 42232/- was reimbursed.
rest was deducted for non availability of bills or other reasons.
now i made my post hospitalization claim for amount 8970/- which included 500/- bill copy which was deducted in hospitalization bill.
my claim is considered for 500/- only not for other post hospitalization expenses.
Remaining balance amount is 8470/- for reimbursement
rest was deducted for non availability of bills or other reasons.
now i made my post hospitalization claim for amount 8970/- which included 500/- bill copy which was deducted in hospitalization bill.
my claim is considered for 500/- only not for other post hospitalization expenses.
Remaining balance amount is 8470/- for reimbursement
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