Medibuddy — additional medical coverage

Address:	560067
Website:	portal.medibuddy.in/Home.aspx

My member id: 5136731 in medi assidt card

By mistake i have enrolled 2 additional member coverage in medibuddy, while doing the yearly medical enrollment update.

Around rs50, 000 amount has been deducted from my account. After calling several time to the medibuddy helpdesk, i am got getting any resolution to discard these 2 additional enrollment and refund my money back. I raised and complaint [inc[protected]] where i got the response as:
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Dear associate,
We regret to inform you that once payment is made the portal will be freezed and there in no options
To make changes in the portal and there will not be any refund provided.
Regards,
Mediassist team.
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Please help.