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Medica Super Speciality Hospital Complaints & Reviews

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Last updated Feb 26, 2024
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Medica Super Speciality Hospital Head Office Address

127 Mukundapur, E.M Bypass
Kolkata
Kolkata District
West Bengal
India
700099

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Medica Super Speciality Hospital reviews & complaints page 2

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A
Asoke 01
Aug 26, 2021
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Hygiene issues

My wife name is Jayanti Pal and registered mobile no. [protected], went for blood test on 25 August 2021 around 1:30 pm
When my wife told your medical staff to change the strap, cause it's been used by everyone . Medical staff just said no possible to change everytime . Are u guys serious!

In this pandemic, medical staff is giving excuses. How to hard is to change or clean that strap before taking blood . Is ur medical...
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S
Sampadutta
Aug 11, 2021
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Non-cooperation of staffs

Address:314, Vivekananda Road Shibtala Hooghly at Cinsurah

Hello,
My mother Sampa Dutta is a patient of gynecological problem and have been undergoing treatment under Dr. Souptik Gangopadhyay. Doctor has advised to do hysteroscopy followed by biopsy and for that he has fixed a date for doing hysteroscopy, I.e. on 13.08.2021. All kind of tests have already been done from your hospital and PAC clearance has already been granted to the patient. Therefore, patient is the beneficiary of West Bengal...
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A
Avishek#12345
Jul 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Coronary Angiography report

Dear sir,
Patient name- Asim Kumar Ukil
UHID- MSHK.722025
DR.ARINDAM PANDE
I am unsatisfied Our Coronary Angiography system and report.
And CD player are not working.
Please provide genuine CD player and report....
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S
sinhasunny
Jul 29, 2021
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Admission of patient though coal India

Address:Ranchi

Dear Sir,
I have admitted patients name Sujit Kumar Sinha (PRN134660)in Medica hospital Ranchi on 23rd.

Patient is working in Central Coalfield limited(CCL) But due to emergency we admitted patient though TPA, now we want his all treatment should be done by availing coal India facilities.

In admission a lady name Ambika and his boss Mr.Harsh Daru is not providing emergency letters and are not cooperating...
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M
Manjima Sen Shome
from Bengaluru, Karnataka
Jul 23, 2021
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Covishield first dose details not updated in portal

Address:Avishikta 1

Dear concern, My mother Mrs. Mili Sen (mobile [protected]) got her first covishiled injection at Medica (Ruby) on 17th March 2021 at 3pm. Her second dose she received from corporation centre, as that point of time vaccine was not available at Medica. Now, her first dose, which she got from Medica, as stated above, not updated in the portal. Due to this, she is unable to get the vaccine certificate. She called several times to the Medica customer...
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A
akd49
Jun 28, 2021
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Negligency

Address:127, Mukundapur, E.M.By Pass, Kol 700099

We, Asok Das (UHID:MSHK630524) & Mita Das(MSHK151059) were vaccinated(COVISHIELD)1st dose on 17/3/21 and 2nd dose on 28/4/21.
Our vaccination status is still shown as partially vaccinated on 17/3/21 in Aarogya Setu and hence THE FINAL CERTIFICATE could not be procured. The Hospital has neglected to upload the requisite data even after lapse of 60 days. My several requests to hospital personnel ( ph [protected]) have not yield any result....
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N
Nishantika
Jun 25, 2021
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Doctor consultation fee receipt

Dear Team,
On 12th June I visited your hospital regarding my 4days daughter check up done by Mr. Anil kumar singhi sir. During that time his consultation fee bill (Total -1400/-) for the first time check up was not given from your reception, whereas I paid the amount at that time. After that I got my bills related to ECG & ECHO test done by that day.
Please give me the scan copy of that consultation bill, so that I can complete...
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J
june coelho
Jun 23, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Upload of Cowin by Medica

Address:756 anandapur kolkata 700107

I have taken by 1st dose of vaccination in Medica along with 4 of my family members on 12/4/2021
Cowin registration [protected]
Aadhar[protected]
I had sent 2 reminders to Medica since last month and till date the same is not updated and I am unable to take my 2nd vaccination
my no. [protected]...
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R
Rajesh tiwari009
May 31, 2021
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Dialysis problem

Address:Kolkata

Dear concern,
I Rajesh Tiwari, a ckd patient taking heamodialysis at your hospital. My PRN is 7788.
On 29/05/20121, I was scheduled for dialysis in evening shift(5P.M.). Dialysis staff start my dialysis at arround 5:40 pm. After a 20-25 minutes latter my attention goes towards the dializer and I was shocked to know that this DIALIZER IS NOT MINE .the name tag was of Mr. Ramanuj Tewari.the dialyzer carring cret also labled with...
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1st Vaccine taken from Medica superspecialty hospital on 1st April.
Vaccine certificate not uploaded in the cowin .
we are not able to take the 2nd vaccine due to unavailability of 1st vaccine certificate.
We have been told multiple reasons for this .
this is complete negligence by Medica....
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L
LeenaJoardar
May 18, 2021
May 19, 2021
This thread was updated on May 19, 2021
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Vaccination certificate

Address:Medica suoerdpeciality mukundapur kolkata

Me and my husband had taken 1st dose covaxin from mukundapur medica on 12th april, now today when we went to kmc centre for 2nd dose, they declined to give us the 2nd dose as medica havenot uploaded 1st dose certificate in cowin website..went to medica they said portal is frozen now and they cannot help now..we are on 5th week and have to take it by 6th week, donot know what to do now..we are helpless, cdnot get vaccinated even running to...
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P
Parthab66
May 15, 2021
May 19, 2021
This thread was updated on May 19, 2021
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Vaccination details not updated by medica in Cowin portal

1st dose of Covaxin taken from medica on 01/04/2021 as per appointment.
2nd dose scheduled on 6 th May 2021
Cancelled from Hospital end.
Now unable to take 2nd dose from any location as Medica has not completed the required Cowin registration. As per Medica officials, it has been missed due to server failure which is tough to believe. Its a complete negligence and I am suffering for that after following all the process...
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X
Xyzp
May 19, 2021
This thread was updated on May 19, 2021
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Non receipt of covid dose 1 certificate

I have taken first dose of vaccine on 13 March 2021. I was not given a certificate. So I am unable to get second dose from any government hospital. Please provide the certificate immediately...
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Sirs/Madam,

I had been admitted in your hospital on 28.12.2020 for CAG and applied for cashless facility. But due to late approval from HITPA TPA the amount of Rs.13, 000/- (MOP: CASH) was paid by myself at 10.40 a.m. and approval from TPA HITPA came after 4.30 p.m. which is crystal clear from attached Impatient Bill . I therefore requested you to look into the matter and make necessary arrangement so that I can get Rs.13,...
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Today I was tested covid true Nat(Routine) .. Hospital authority assured that I will get report within 6hrs .. Now 6hrs left .. still not receive my report and no body will attend the call . It is very much urgent .. Please try to understand the seriousness of this situation . My UHID Id-MSHK665934
Bill No-OPS511320
Please help me in this regards as soon as possible . My mail id is [protected]@gmail.com
I think you...
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S
senialjaisani
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Regarding delays in test results.

Dear team at Medica

This is regarding my (RT-PCR sample collected for L (Id:[protected]) SRF ID[protected] on Apr 19 2021 9:26PM. ) The results are not out yet, it’s been more than 92hours. It is horrifying that this is not taken seriously and if the hospital doesn’t have enough manpower to feed in the data they shouldn’t take the burden they cannot handle.
I am finding it difficult to explain things to my...
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S
Sujay Nayek
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Vaccination 1st dose

Though I have a confirmed appointment on 28th April against payment, I am now told ( that too when I called to reconfirm the appointment) that my appointment is now canceled for the reason best known to the hospital. The next date will be indefinitely deferred. When Govt is pushing us for vaccinations, this attitude is surprising. Kindly ensure my appointment is reinstated on 28th April and send me a confirmation by23rd April end of day else...
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S
saptaparni Neogi
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Stuff behaviour is horrible

I have been to medica many times recently. T
He behaviour of the stuffs are horrible and they are extremely non Cooperative. I have recently contacted for an appointment with Dr Chandrima Dasgupta and behaviour of the stuff was horrible. Also at the counters they treat people really badly. For taking the test result they have made me visit the place twice. Such a unprofessional place with way too many inefficient and noncooperative...
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Address:Mukundapur, Kolkata

My father, Sri Sudhangsu Ranjan Upadhyay, admitted in hospital since 2nd November with Covid, I am getting periodical update but not in detail, it seems doctors are always in hurry. Most importantly Dr. Aviral Roy, who I understand is head of team contacted me once only in last 20 days. I need time from doctor Aviral Roy to understand patient situation in more detail and not like missing a flight mode. Bill am mount already crossed 6 Lacs...
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P
Poulomi Banik
from Patna, Bihar
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Regarding discharge issue

After submitting claim report we r not getting discharge and ur hospital is forcing to pay 123000 which is clearly mentioned in the claim form not to collect from patient. Then what is going on? What extra u r waiting?

Claim number 4805101...
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