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Medica Super Speciality Hospital Complaints & Reviews

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Last updated Feb 26, 2024
Complaints 58
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Medica Super Speciality Hospital Phone Numbers

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+91 33 6652 0000
6
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+91 33 2426 4967

Medica Super Speciality Hospital Website

Medica Super Speciality Hospital Head Office Address

127 Mukundapur, E.M Bypass
Kolkata
Kolkata District
West Bengal
India
700099

Complaints recently resolved by Medica Super Speciality Hospital customer care

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Medica Super Speciality Hospital reviews & complaints page 3

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D
Debadrita Chowdhury
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Negligence inhuman treatment

Address:127.Mukundopur EM bypass.kolkata -700099

My 11yrs daughter has been admitted in NICU with covid syndrome and coughing.Atfrst it was not said to us that she will have to stay alone in the word.My child is kept fully alone their without any parental guidance.Now 3days to go she remains alone and get mentally traumatic.She does not take food properly as she becomes poor day by day.She is pleading continuouly to shif her with other covid patients atleast or stay with parent their.She...
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S
Skg1959
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Delay in discharge formalities

Address:Vill Kechenda Post sevayatan dist Jhargram

My wife admitted in the medica hospital on 27 oct and discharge confirmed on 11 Nov. I requested the hospital that I have travel over 200 kms hence discharge formalities be do in time. I waiting from morning 9 AM to 3.30 pm but they are not able to clear discharge papers. Even they are not allowed to meet patient in wards....
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Dipankar85roy
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Money was not credited till now

Address:Mukundapur, kolkata

Dear sir, i have a payment on my hdfc credit card as amount 10000/-. But till it was not credited to medica hospital. I am frustrating about this. Please do the needful action. Transaction i'd payupaisa47779....
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Mshk is fci empanelled and technically sound hospital, that is for why i use to come here for a better treatment, but it is regretted that staff behavior getting worst day by day. They are aggressive and non cooperative in attitude. There are some instances,
1. 10 june, i had came for opd consultation and just like before i reached to the ortho opd and asked for billing, the lady attendant with yellow uniform (Not the doctor co-ordinator)...
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M
Manoj_pandit
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Making bill more than actual

Address:Jamshedpur Jharkhand.

Medica kantilal hospital in jamshedpur charges more than actual value of treatment.
I was faced this type of activity so that it will causes customer harassed....
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Hi medica dialysis team,

Yesterday as per the dialysis schedule my mother taken 4 hrs duration dialysis.
But the issue is that no water release from my mother’s body during dialysis at medica and said that currently you have no water in your body. After post dialysis her wait is 44 kgs and pre dialysis wait is 44.12 kgs also inform you her dry wait is 39 kgs. I have attached here previous dialysis and yesterday dialysis...
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S
Shefali Kumari
from Gaya, Bihar
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negligence

Address:E 12/3 IEL COLONY GOMIA, IE GOMIA, 829112

My father was advised a medicine in the morning and was not provide the medication till evening. We found that and reported the mngmt but no action was take. Late night when they fail to provide we our self purchase the medicine. Also the nurse applied the medication without cleaning the affected area. It was too much of negligence in all the aspects....
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R
Raju sandip
from Durgapur, West Bengal
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unable to meet doctor

Address:kolkata mukundapur

Two days before i call medica super speciality hospital for a appoinment of dermatologist dolly gupta, they take my mobile no and name and said that appoinment confirm, and sait to come tuesday between 10-11 am. After i reach at hospital after 3hours journey, they said that dr dolly gupta is not available today. She is going to chaina. They are so irresponsible that, they dont even inform me about that,. So irresponsible team they are....
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sidhnath101
from Ambasa, Tripura
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faulty in diagonisis by dr. sanjay mandal

Address:Kolkata, West Bengal, 700099

I have admitted my wife Guriya Kumari at Medica Super Speciality Hospital on 08 Aug 2017 under Chandrima Das Gupta.During treatment procedure she made ileostomy by Dr. Sanjay Mandal which was not described by doctors to do so. After surgery I querry about this. But Doctors said to me -was he doctor.At this hospital made a bill of Rs. 55000/-.After that surgery two consecuent surgery was done on 01 Nov 2017 (surgery cost Rs. 152000/-) and...
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Address:Kolkata, West Bengal

Hi,

My patient has been admitted in medica few days back with some gallbladder and liver problem (Specifically having stone), but in serious condition. They recovered her to a better condition in few days and was admitted to general.

She was suppose to get release by today (07/02/2018). But, last night we were informed that her situation is critical and she needs to be shifted to ccu and may be ventilation....
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P
parthasikdar
from Kolkata, West Bengal
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plaster cutting machine was not in working condition at the time of operation

On 20/11/2017 myself & spouse with my 4 years old son went to the hospital at 9:45 am, to meet dr. Anirban chatterjee for which we submitted the file at the front-desk from where it was submitted to the preparation room at bay 4.
When i asked them about tentative time for visit... They said they have a system & they will call in due time.
At 2:30 pm we were called, my son was laid on the bed. They plugged the cutting m/c and...
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Address:Kolkata, West Bengal, 700099
Website:www.medicahospitals.in

My father suffered a injury on the back side of his head when he fell down in an unconscious state. He vomitted few times and seeing that we had admitted him to medica super specialty hospital, being near to our home.
My father had a medical history of a heart aortic valve/root replacement (Bentall procedure) in 2015. As a result of which, he was taking anticoagulant as prescribed by cardiac surgeon during discharge since 2015. When...
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Samrat098
from Kolkata, West Bengal
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Please visit if you have an eternity to wait...

Address:Kolkata, West Bengal, 700099
Website:Medicahospitals.in

Slow death..that's what Medica is. Irresponsible people all stacked up in this #### place. They will make sure that you feel worst. They would keep no stones unturned to make sure that you feel the least important person on the face of this world.
There's this woman called Deepa, and trust me I am a feminist but, because of women such as her humanity is at loss. See made us wait wait n wait just to say that doctor will take...
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P
Parjanyadeb
from Kolkata, West Bengal
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Poor, unprofessional as well unethical services

Address:Kolkata, West Bengal

My father has been admitted in this hospital. No doubt doctor was good but experience with nursing staff as well as management staffs was horrible...
Before going hospital with patient, went alone and talk with management staffs in emergency, I clearly discussed, patient need to admit under one specific doctor, if they may able to admit under that doctor then only we may come with patient. That they agreed but at the time of admission...
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R
rokeyabegum78
from Puranpur, Uttar Pradesh
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Most careless hospital

My husband was suffering from acute pancreatitis and is under treatment of dr sanjay mandal at medica superspeciality hospital for more than 10 days.But I am very sorry to say that this hospital is the worst in kolkata after the seeing the incident with my husband.One night he vomits a lot and after calling the nurse and doctors they dont even come to him. The very next morning when I went to the hospital to meet him. I found him senseless...
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B
BhavanaKulkarni
from Kolkata, West Bengal
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Inefficient patient treatment

Address:Kolkata, West Bengal, 700099
Website:www.medicahospitals.in

This hospital only knows to increase a patient's bills. They are least bothered about curing the patient's disease. For the amount we have been billed, the treatment provided is absolutely unacceptable.

My mother-in-law was admitted on 16th June and is still on ventilation today(4 July). The inefficiency of the doctors is clearly evident in the kind of treatment they have done so far.

Once they understood that...
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L
leena661
from Kolkata, West Bengal
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Inhumanity and unethical behaviour of dr. nandini biswas

Address:700031
Website:www.medicahospitals.in

My grandma had admitted to medica superspecialty hospital (Icu bed no 11 patient name mrs. Durga rani saha), which is at em bypass, on 15th nov 2015 in emergency. She was suffering from chest infection. We were not aware of the charges as we are belong to a middle class family, we could not afford much money. She was under treatment of dr. Nandini biswas, we already told dr. That as we are not in a state to pay much so we requested to dr....
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A
A Daughter
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely Bad Hospital Care

Address:Kolkata, West Bengal

I had a SHOCKING experiece with this hospital. My mother was admitted with bone fracture and she was operated and put in the ICU. This hospital, to my surprise, allow people with shoes in the ICU. Due to negligence, my mother not only developed bed sores but also she was not cleaned after she passed stool. She kept telling the nurses but they would not listen. When I asked the nurses why was she not cleaned, they said, she was passing stool...
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