Medlife — absence of medicines

Address:New Delhi, Delhi, 110086

I m anju aggarwal address :- q-1/28 budh vihar phase-1 delhi-110086
I ordered some medicines with order id or8202bs-003a but when i opened this packet i found that insulin "eglucent mix 25 kwikpen 100iu injection 3 ml"
But only i found some liquid. I feel very sad that company with such a big fame & name will do this... I want either my order again or refund otherwise i will complaint in customer care...
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This is second time I am writing complain, they have not given any response, it near about a month they have not refund the money no call has been attended customer service number are charging they are not toll free... Pls refund my amount..

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