Medlife — amount not refunded. order cancelled by medlife

I have booked an order for insulin catridge and made payment in medlife on 02december. But the order got cancelled automatically on 08th december. When i contacted medlife customer service, they said the ordered bottles were broken and they asked me to create a new order. I created a new order, paid the amount again and my second order was delivered.

But my first order amount was not refunded yet. Could you please check and update me.

Below is the message i got on 8th december.
"medlife has initiated refund of your order or5622gza-001a. Refund will be credited based on payment mode chosen by you".