[Resolved] Medlife — cancel orders and misbehave by delivery boy

 
2 Reviews
India
 Nikita1316 on Apr 11, 2018
Hi we have several times faced so much problems form medlife delivery boy and customer care executives they ignore our feedback and complain provide sometimes illegal medicines and automtic cncel our order as we were waiting for the medicines bt they everytime declined without informing us they dnt understnd the neccesity of medicine to patient its totally a crap and fraud portal it should be closed or blacklisited as my order id is or2599yl-001a in the name of nitika and i placed order on 6april 2018 bt they commited to deliver by 9th april but on 10th april they automatically cancelled my order its totally fraud portal
Complaint marked as Resolved May 14, 2018

Complaint Status


[Apr 11, 2018] Medlife customer support has been notified about the posted complaint.
Verified Support
Medlife Customer Care's response, Apr 13, 2018
Dear Customer,

Sorry for the delayed response. Our delivery agent tried calling you several times, however, he could not reach. Hence the order was cancelled automatically by the system. Please let us know still if you have the requirement of the medicines. We can resend it to you on a priority basis.
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Comments

I had made a double payment for the order delivered to me and still not got refund of my online payment of my recent OR3188DL-001A order I'd which was delivered by third party courier from Hyderabad so I was said to pay by cash because of technical issues by the customer care executive and for which I had already paid online

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    Medlife - cancel orders and misbehave by delivery boy