Medlife — complaining about refund process

Hi i am ashwini kalambekar hereby to inform you that i ordered some medicines on 20th march n paid online
(Your payment of rs 835.36 has been successfully made for medlife order or3261aua-001a.) due to unavailability some medicine get cancelled (Your order or3261aua-001a has been modified due to unavailability of the following products, deplatt, eugi, feris, gelusil mps, oh d3 plus, tufpro. We will be delivering the remaining medicines as per promised schedule) so i can get only one medicine that's why i cancelled the order (Hi! As requested we've cancelled your order or3261aua-001a. Sorry to see you go) i got again one msg (Medlife has initiated refund of your order or3261aua-001a. Refund will be credited based on payment mode chosen by you) but still i didn't receive any refund.. Now almost 10 days are over. Their contact number is chargeable n now didn't receive calls