Medlife — complaint - 2nd times one order delivery boy did not deliver medicine

Dear sir,
Order id : or7829bsa-001a & or7829bsa-002a

It is seems that your company is useless for delivery medicine to customer who want to purchase from you & on your duplicate portal.
2 times i place one order & the same person call me mr. Amit tomar (Mob. No. [protected]) & told me i am on road with bike & come and received you parcel, i request to him please provide service on door step.
He refuse the request & both time he cancelled my order.
Is he can cancel the order? And you people do not verify why the medicine did not deliver to customer?
Only the customer can complained on[protected] & request again and again...
What was your action on my first complained? Again same person come & call me & the same thing do as he want...
I request please deliver my order asap otherwise i will go for your complaint that's why i have waste my time on you people...

For your ref. I have uploaded the screenshot...