Medlife — delay in product delivery

Medlife — delay in product delivery

V Vatsala Sharan Mondal from Kolkata, West Bengal

I placed an order for a medicine letoval 2.5 mg with medlife on august 4, 2019. Letoval has to be taken on a particular date at a particular time. I was supposed to start taking the medicine from august 6, 2019. However, yesterday i came to know that the medicine will not delivered before august 9. I tried to cancelling my order but i got a message saying that my order cannot be cancelled since it has already been processed. Its a prepaid order. So essentially my money has gone to waste. I tried calling the customer care on numerous occasions but no one picked up my phone. My money is practically being stolen from me and i have no recourse. The medicine will have no effect on me if i take it on august 9. I am helpless. Was this information helpful? No (0) Yes (0)
Medlife customer support has been notified about the posted complaint. Aug 06, 2019 Updated by Vatsala Sharan Mondal Even if someone is picking up in the customer care department, all they are stating is that they cannot hear my voice and they are disconnecting my call. My phone is working perfectly fine. This is plain con and deceit, pretending that my voice is not audible. My order no. is OR2825JSA-001A. I simply want to cancel my order and want refund of my monies.
Add a Comment	Share
Submit Close