Medlife — delivery delay and no actions on complaints order id: or1212yh-0001a

Address:Mumbai City, Maharashtra, 400018
Website:m.medlife.com

Dear team,

I have ordered one medicine through order id: or1212yh-0001a on 26th dec 2017. The delivery date was keep changing from 28th dec, 29th dec, 30th dec, 1 jan, 2nd jan, 3rd jan, the delivery dates are keep changing everyday.

Even after 2-3 complaints the delivery was not done. The delivery boy updated false status on 1jan saying customer unavailable, which is not true and he even didn't call me once.

Funniest part is medlife don't have delivery boys contact no in there database, the name is updated with false contact no.

I had requested them to arrange a call back from the senior, which never happen and i had to call back them twice to had talk with the senior of customer care team.

I had a very bad experience with my previous order too where i had ordered two medicine and they send only one and didn't even inform me that they don't have medicine in stack.

I have decided to never ever purchase any thing from medlife and i will also recommend others to not purchase anything.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Medlife
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    1554
    Pending
    0
    Resolved
    219
    Medlife Phone
    80-25503559
    Medlife Address
    Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
    View all Medlife contact information