Medlife — delivery of wrong medicine from medlife

Address:

130/6 Sarat Ghosh Garden Road Teli Para, Kolkata, West Bengal, 700031

My order no is or6572nqa-002a. I have placed order for azulix 2 mg forte 8 strips but i received medicine for azulix 2 mf. So i placed a return request for the same but when the bill was made it was made for 4 qty in 1 row & 4 qty another row. I didnot see this in the bill and as a result i placed return request for 4 medicine only. Later when i wanted to return the medicines they are telling that they have placed manual request regarding it. But till date medicines are not picked up from my home and every time i am calling, the executive is saying that we need 24-48 h to process the request. So how many days will i have to wait? I am really shocked by this behaviour from medlife