Medlife — delivery problem number of times

Address:	New Delhi, Delhi, 110024
Website:	www.medlife.com

We order diabetes medicines for my father with medlife and every time there delivery is so pathetic that either they reschedule or cancel order by giving lame excuses. Latest happened on 14th Sept 2018, we ordered 1 medicine as we missed in our monthly order. 16th Sept 2018 we got message "your order OR4823LT-002a is out for delivery by REHBARKHANGURGAONVLS KHAN ([protected]) you can track your order here https://goo.gl/UAsZdk", this message we received at 8:44am and next message we received same day at 11:10am " Dear customer, our delivery agent attempted to deliver your order but could not reach you. Please use this link http://tinyurl.com/ydfh7np7 to let us know a suitable time to deliver" irony of this situation is that my senior citizen parents, my spouse and maid are always at home. Now surprisingly we got another message today morning that your order is out for delivery by DeepakGurgaon VLS Kumar ([protected]) however both the above numbers are switched off as we tried to reach them several times. Then I chat with medlife online and they told me that our order is cancelled as we requested if you allow they can re-open the order. PLEASE AUTHORITY HELP US