Medlife — did not get the medicine delivery and the payment was already done

Address:

560037

My name is rekha and I had ordered medicines from medlife and had prepaid the order. Order number is OR1667WO-001A FROM mobile number [protected].this order was never delivered to me or I got any call for this. Now the system says the order was delivered. I have called customer care at least 10 times but could not receive any further information. Please refund the money that is paid. The money paid was rs1791. I HAVE NOT GOT THE ORDER EVEN IF THE COURIER PEOPLE SAYS IT'S DELIVERED.