[Resolved] Medlife — did not receive all the medicines i have been charged for. order id-#or0029kja-002a

ahmedsalam120

from Hyderabad, Telangana

Address:

hyderabad, Telangana, Hyderabad, Telangana, 500018

The order id is #or0029kja-002a - delivered on 1st april-9:49am.

Medicines worth rs.600 have not been delivered whereas payment was already made online.

Medicine name (Not delivered): lumigan 0.01- worth rs.597/-

No response from so called toll free customer service" :[protected], which charges heavy call cost. They have wasted rs.100 talk time of mine by just keeping me on hold.

Delivery boy plays safe by showing the seal packed box, no matter it be an empty box.

Desirable resolution: want either the medicine or refund, and not waste my hard earned money.

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Apr 5, 2019

Complaint marked as Resolved

They sent the missing product after 4 days of standard delivery.

Medlife customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2019

Medlife Customer Care's response Dear Ahmed Salam, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Ahmed Salam, The missing medicine has been delivered.We will ensure such Issues will not repeat. We are sure that you will have a better experience the next time around.