[Resolved] Medlife — expired medicine not refunded

[email protected]

from Gurgaon, Haryana

Address:

Www.medlife.com

I purchased kojivit plus gel online from www.medlife.com.But the seller sent me a medicine manufactured 1 year ago and is now expired. I made return request on the very same day of delivery i. E. On 12 feb 2019. The product was supposed to be picked up within 48 hours but now more than 25 days have passed and even after repeated complaints on their complain no[protected], the issue is not resolved. I have made almost 15 complaints regarding the same issue, and every time i get same response that product will be picked up in 24 hours but no action is taken at their end. Further it is stated that no complaint number is provided and i am informed that order no #or8153mz-003a is complaint no.
Extremely pathetic service from their end. They delivered tge medicine on this address and now their pickup agent is not willing to pick up the medicine from same address. They are totally fraud and judt not want to refund my money after sending an expired product

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Apr 19, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Mar 06, 2019

Updated by [email protected] No response from Medlife yet.. Never buy anything from this fake company

Verified Support

Mar 15, 2019

Medlife Customer Care's response Dear Deepti, We're sorry for the experience you had with our service. Hope you have received a call from one of our executives and assisted you. Looking forward to serve you better.