Medlife — Fraudulent conduct

Address:

India

Hello. With utmost grief and mental harassment, I am bound to pen this one down. On 30-th Aug, 20 I placed an Prepaid order on Medlife with it being due for delivery by 5 sep. Going forward, on 3rd Sep, I get a call from the delivery associate seeking money claiming it to be a COD.
Post retaliation, the delivery associate resorted to absolute profanity and abuses on me saying that it will not be delivered come what may. After few hours, all I see is the order status stating thats its delivered.

Despite of raising the complaint, I was assured orally that within 48 hours they will ensure that delivery is done but its more than 48 hours and I still don't have any clues where exactly is the medicine.
Even the customer service is seemingly bogus and spurious which is highly unresponsive.