Medlife — Health check up tests reports not given as promised on website

Scheel Shenoy

from Pune, Maharashtra

Address:	Bengaluru
Website:	www.medlife.com

Iam a Senior Citizen- a DIABETIC.
I had selected an Advanced Body Check-up package for Rs 899/-which covered HbA1c.amongst (website screenshots attached)
Was surprised to find the report missing.On calling, they tell me that the package was changed. But they have not made the changes on their website.
They are not prepared to rectify their mistake, in spite of my numerous calls andmails.
This is misleading and cheating customers in broad daylight.
I want them to take my blood sample and give me thevHbA1c report urgently.as I have to show them to my doctor.

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Medlife customer support has been notified about the posted complaint.

Sep 02, 2020

Updated by Scheel Shenoy I have called 10-12 times in the last three days. Everytime they say a call back will be arranged.NoOne has called back till now.
This is a health problem.Need the HbA1c report urgently to meet my doctor.
Cannot go without report.
I now will have to get the test done from another lab.
I claim Rs 20000/- damages from Medlife for mental stress and inordinate delay in delivery of services.