Medlife — item missing from order and no refund on cancellation of order

Abinesan s

from Hyderabad, Telangana

Address:

Bangalore 5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta main Road, Bangalore, Karnataka – 560029, Rangareddy, Andhra Pradesh, 500030

Ordered 2 items on 21st dec 2019 for 959 rs. But after payment 1 item is missing in order and so i cancelled. Its been 17days and there is no refund initiated and order only shows 1item in the order.

Requesting refund of amount: 959 rs
Order no is or8807gxa-002a
Order date: 21st dec 2019
Transaction mode: ola postpaid
Transaction id: ej0e-9l84-0108

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Medlife customer support has been notified about the posted complaint.

Jan 08, 2020

Updated by Abinesan s I have even reached out to customer care and they say that "finance team will get back in 24 hours". Its been 2 days and no response from them.
Reference-Id : 954925

Jan 08, 2020

Updated by Abinesan s They sent this msg but no update.

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Comments

Bhavik pujara

from Ahmedabad, Gujarat

My order id- or2766xsa-001a date[protected]
i have oederd for telcad cd-40 mg but received tab - telcad 40 mg so differrent in quality and name and try to complain seller but no information on internet. my mo [protected].

raghu vadde

I have ordered medicines for my father who has underwent by-pass sugery on 30 Dec 2019. He is mostly dependent on tablets.
Medicines are not yet delivered. Order number is OR0725CUA-002A. Very harsh reponse from customer care.
Better not get medicines if its critical.