Medlife — long pending refund

Address:

10/A4-A5, RK nagar II Street, Coimbatore, Tamil Nadu, 641046

Or2729pua-001a is a latest order, you have reimbursed for the medicine which were not available and out of stock
Refund of or2344wza-001a (Reference-id : 856937) is pending an old order dated 13 dec which when you could not supply or cancelled you have to reimburse.
1. Please explain why you are unnecessarily delaying refund of this old order.
2. If delay is due to "technical issue" then how you are able to refund the current order.
3. Or is your mind set not to refund the money?
4. Or if you have refunded email the details.
In case emails are not answered i will have to contact the next level only. You are all specialists in irritating the customer and chasing him away, then call up and request for order.