Medlife — medicine refund.

Address:

Flat no. 310,Little Archana apartments,Behind Circuit house,vishwesvaraya road,Bannanje,Udupi,Karnataka,India., Udupi, Karnataka, 576101

Dear sirmadam,
MedLife had initiated a refund but the money has not been credited to my account.
An SMS was send to my mobile number [protected] as an assurance but without results.I had paid in advance.
I would like to enquire on this subject.Please acknowledge and do the needful.
The username on the site is in the name of Ravindra rao.He is my father while the name of patient is Priyanka.
The order was for Resperidal consta injection 25mg.And the mode of payment was through credit card in the name of Priyanka from State Bank of India.I have also registered a query on this regard at Medlife.
Due to the COVID-19 pandemic LOCKDOWN in the whole state, I was not able to get the injection from any of the medical stores in the city.It is not available.The E-consultation from the site was also not successful.
ORDER NO:OR8606PH-B-001A.
E-MAIL:[protected]@gmail.com
Thanking you.