Medlife — medicine return amount not yet received

Dear.
I booked medicine Novastat 10=30nos. On 8th Dec. I registered complain to return the medicine. But sales ex. Come an collected on 18th Dec. Still now I'm not received my amount.
I called customer care nearly 20times. No one give response so I stopped to book new orders.
Please reply and refund the money to me.

Mobile number : [protected]
Order number: OR3194FH-001A

regards,
RamKUMAR. S