Dear sir,
I have been ordering medicines from medlife for quiet some time. Earlier they used to deliver the shipment on their own but now they have outsourced the same to m/s expressbees courier.
This may be financially good to medlife but they do not keep track of the shipments. Due to this courier service delaying the shipment in all the cases and non delivery many cases.
Expressbees courier is foating messages for non delivery without physically visiing the addressee.
In my case the same thing happened twice. Medlife is not bothered to check the facts at all leave about taking action.
Last month i ordered losasr h tablets, i received message to my mobile from exressbee courier stating that you refused to accept the order. I took it to the notice of thier customer care at pune and requested for shipment 3 times all 3 times they sent the same message. Finally i had to complain to their higher ups to get the medice delivered to me after long delay.
Medlife customer care is not bothered to assist me on this.
Again this month i ordered the same medicine from medlife and same thing happened. Consignment no: awb [protected]. Invoice no: hyd[protected], dt 05.08.2018. As usual melife has not helped me on this.
I took up the matter to expressbees service center at pune many time to get the medicenes delivered to me.
When i spoke to local branch person of expressbees, he told me they had some problem with medlife that is why they will delay and not deliver their medicines. He spoke to me in a very foul language as i have questioned their action.
I do not know why medlife is not taking action on this and why i had to fight on their behalf.
I realized that i had gone through this just because i have ordered medicines from medlife for the sake of 20% discount. Now i decided against that and now on i will procure fro local suppliers.
Thanking you
Msr murthy Was this information helpful? | 
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