Medlife — medicines are not yet delivered

Address:

Gurgaon, Haryana, 122018

I have ordered for medicine on 08th of Sep 2018 and it was confirmed by both pharmacist and the doctor on 10th of Sep 2018, In the app it started showing that the medicines will be delivered by 12th of Sep 2018, Today is 18th Sep 2018 and the app is still showing the medicines will be delivered by 12th of Sep 2018.
After too many calls to customer care and given feedback on app(as they don't have any email id for support and no way to contact them in written form) they always just raise a complaint (also don't provide any complaint number) and do nothing.
They always say that they have emailed internally (In which you will not be in CC).
I am now fed up talking with customer care and the company is not doing anything. I am not writing here so that my issue could be resolved. I am writing here to inform everyone that this is a fraud company and they will not listen to anyone. Just order with other medicine providers and you will get a better service.
My order number is: OR4488DT-001A