[Resolved] Medlife — medicines delivered even after several follow ups

rachana siva

from Bengaluru, Karnataka

Address:

560072

Hi, we have ordered medicines from medlife.com on feb 5th & we have not received any order number or status of the same, when we call up customer care that time they have accepted the order & after 3 days when we called up customer care we got information that the medicine has been cancelled.
Please do not but anything from this website, very pathetic service. U will suffer without medicine at last.

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Jun 2, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Feb 08, 2019

Updated by rachana siva AND MY ORDER # OR7989UEA-001A

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Rachana Siva, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.

Verified Support

Jun 08, 2019

Medlife Customer Care's response Dear customer, As per our record the order has been cancelled. We would like to apologise for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. All deliveries are subject to availability of stock.We value your need and ensure timely delivery in future.