Medlife — medicines not delivered and order cancelled automatically

Address:560078
Website:www.medlife.com

I have placed medicine order for my father and it was cancelled first time saying there is no original prescription attached though i have attached the photograph of original prescription. When i spoke to customer care they asked my to send the prescription through whatsapp and i sent it aswe.. Despite of that the order was cancelled.

Again i have recreated the order on medlife app and sent prescription through whatsapp as directed by the customer care executive. I was expecting the medicine delivery and i am surprised to see that, even that order is cancelled without my knowledge. This is the second time cancellation.

Medlife is playing with lifesaving medicines. Do not trust and order any medicine as they do not deliver on time.
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Today uploaded the prescription. Couldn't pick the call from their pharmacist. Received msg to call at call centre. Called them to place orders they said that I will be receiving the call. Morethan 3 hrs passed no call received. It seems that they are selling toffees and chocolates, not medicine.

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