Medlife — Medicines not delivered at the given address

Your delivery boy had not made the delivery at the provided address. Instead he called me and made me to come to him and get the courier. Address was given clearly on the courier then to he called me to come and collect the courier, he said that "I will not come, if you want the courier you have to come and collect". He called me to come over 5km from the address place. I request you to if you cannot give delivery at the address. Please don't make fake talks.