[Resolved] Medlife — medlife : pathetic service.

Vishal Mallick

from Mumbai, Maharashtra

Address:

5th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka 560029, 560029

I ordered medicine from medlife but they cancelled frim their end. I already paid the amount online by debit card.
They are now not refunding the money.
I called customer care many times but almost 90% keeping me in hold to get connected. And when it connected i was just feeling to slap the girl and the server down boy with excuses and ignorance. Pathetic service ever in my life..
Medlife order = or7635ena-004a

Just refund my money???

Was this information helpful?

No (0)

Yes (0)

Jul 2, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

May 24, 2019

Updated by Vishal Mallick Till date no response from Medlife

Verified Support

May 30, 2019

Medlife Customer Care's response Dear Customer, We can see that you have received the refund amount (Reference Id[protected] Epg Txn Id 16263076 ₹ 758.48 20th_May 2019, 2:05:24 PM). The amount was auto refunded. We're sorry for the experience you had with our service. We will ensure such issues will not repeat.