[Resolved] Medlife — medlife

[Resolved] Medlife — medlife - refund issue

P Prakhar Deep Rana from Chandigarh, Chandigarh

I had ordered medicine and instantly made payment for the same after receiving confirmation from them soon after two days they cancelled my order showing non-availability of medicine which previously they confirmed on telephonic conversation that they have the medicine in stock. Well leaving that part its been more than 15 days and till now i have not received even a message from their side regarding my refund. The toll free no. Provided them is always not reachable, i even placed order second time just to get a call from their side so i can ask them regarding my refund they said that its in process but since then no information regrading my refund is provided. Till now its my worst experience for a brand who's advertisement is done with a great player like m. S dhoni. The app is not having any tab to check status of cancelled order or payment. I have raised query too around 3-4 times but as usual no response. Was this information helpful? No (0) Yes (0)
Jun 30, 2019 Complaint marked as Resolved Medlife customer support has been notified about the posted complaint. Verified Support May 30, 2019 Medlife Customer Care's response Dear Customer, We apologise for the inconvenience caused. Kindly share your order details at [protected]@medlife.com or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you
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