Medlife — Non Delivery of Medicines due after payment through app, delivery persons demanding money while handing over medicines.

Address:	Mumbai
Website:	www.medlife.com

The issue that I have experienced was: I have ordered my life saving medicines from Medlife and had paid online with the medlife app, the delivery person visited me on last monday to deliver medicines on 3rd April 2021, and was asking for the amount. I showed him my payment details from medlife app, to which he said if not paid he will take back the medicines. When I refused to pay for my already paid medicines he took back my order and marked it as customer refused to accept. I called medlife call center executives to report the issue, who again and again who confirmed receival of my payments and assured me that delivery will be done till 4th April 2021. I am reporting the complaint on 5th April and still no delivery of my life saving medicines are done. They are just lying with the rude delivery agents and no support from Medlife is received.

Medlife should deliver my medicines immediately, if not refund my entire amount paid.