Medlife — nor receipt of prepaid order

Address:400068

I had ordered one touch ultra sugar testing strips on 21st December 2019. Till date I am chasing for my order. Initially your courier partner did not deliver it saying that it was a COD. Inspire of being prepaid order I don't know why my order was treated as COD. After frequent calls to your office I was assured of delivery of my order. Now for past 4 days your courier partner is harassing me for the delivery. Today when I call them, they say my order is being returned back to you. Subsequent I called your office and they say it will be delivered tomorrow. I don't understand why this harassment inspite of making prepayment.
My order details
OR0622ZVA-002A
AWB [protected]
+2 photos
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Medlife customer support has been notified about the posted complaint.
Jan 03, 2020
Updated by NITIN DHOTRE
Again today I spoke to Medlife and they are still not willing to deliver my order.
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