[Resolved] Medlife — not picking my return order

 
2 Reviews
New Delhi, New Delhi District, Delhi, India
 Karan Kamra on May 20, 2019
I have ordered quite number of medicines from medlife and got it Delivered but one syrup I requested for return since it is not prescribed by doctor. I have successfully initiated return for that part but even after 10 days nobody is coming to pick that up. Everytime I call the customer care they say it will be picked by today or tomorrow. Please help

Complaint marked as Resolved Jul 12, 2019

Complaint Status


[May 21, 2019] Medlife customer support has been notified about the posted complaint.
Updated by Karan Kamra, May 20, 2019
Here's the screenshot of the order

not picking my return order
Verified Support
Medlife Customer Care's response, Jun 08, 2019
Dear customer, we apologise for the inconvenience caused to you. We have forwarded your query to our concern team as earliest you will receive the call from our representative.
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Comments

I have orders eye drops on 05/10/2019, in that one product was given as tablet instead eye drops, order# #OR9074YMA-001A. its been 7 days, i am unable to connect customer care, not received refund as well. Never seen any worst customer care service.

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    Medlife - not picking my return order