Medlife — not receiving the order on time - or2758mk-002a

Address:	Mumbai City, Maharashtra, 452010
Website:	medlife.com

As per subjected order no., I have placed order on 14th Sep, 18 with doctor prescription and for which delivery confirmed to me of 17th Sep, 18 till evening that too after many follow ups. Later on, on 16th Sep, i receives message from medlife as one of the prescribed medicine is not available with our store and will be providing you substitute one and medlife will call you, i waited for one day then i called on customer care number and ask the executives to please tell me the substitute which ever is available with you, the executive arranges another substitute to prescribed medicine i excepts that with yes and with doctor consultation too on 17th Sep., now the executive puts the another order no. as per subjected mentioned. on 17th continuously i am calling medilfe customer care number and had no. of discussions with executives but still no response for the order delivery. From morning of 17th I am calling 8 times and discussing with medlife executives and telling them to help me out for such crucial medicines to make it on high priority basis yet no response from medlife, also I told to have my discussion with any seniors or supervisor but yet no response, every time they put the call on hold and yet no response then too.

And as if pharmacist of medilfe reads the prescription he will come to know how important that medicines will be and for crucial patient. so humbly request you to please take strict action against the website and this online medilfe company and revert to me with your valuable feedback action.

Regards
Divas