Medlife — Omron digital thermometer - #OR0550ABC-002A

I received a faulty thermometer. I placed a return order and the date for pickup was given as 29th September 2020. It is 2nd November and no one come till now. I have called Support 5-6 times and everyone has lied till now. Some even lie saying that I never called them. On Twitter, they asked me to wait and after 4 days, they tell me that they can cancelled my pickup request without any valid reason. I called Support again today and the person kept saying "I am unable to hear you" when I asked about refund.