Medlife — order cancelled after payment and order processing is done

I have ordered medicine through medlife app on 26th january. Initially they said i will get medicine by 29th of january. Yesterday i have received a message saying order processed and will get the order by 29th of january. Now today 29th january the medlife people called us and saying medicine is out of stock and the order got cancelled. My mother in law waiting for that medicine from last couple of days. She has to use that medicine regularly. I haven't found the medicine in nearby medical shops so i have ordered it in medlife.

Ordered id : #or9990bea-001a