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Medlife — order cancelled after payment and order processing is done

I have ordered medicine through medlife app on 26th january. Initially they said i will get medicine by 29th of january. Yesterday i have received a message saying order processed and will get the order by 29th of january. Now today 29th january the medlife people called us and saying medicine is out of stock and the order got cancelled. My mother in law waiting for that medicine from last couple of days. She has to use that medicine regularly. I haven't found the medicine in nearby medical shops so i have ordered it in medlife.

Ordered id : #or9990bea-001a
order cancelled after payment and order processing is done
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Complaint Status


[Jan 29, 2019] Medlife customer support has been notified about the posted complaint.
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    Medlife
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    1407
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    Medlife Phone
    80-25503559
    Medlife Address
    Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
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