[Resolved] Medlife — order cancelled, refund didn't come

[Resolved] Medlife — order cancelled, refund didn't come

S Svet.lana

I have ordered medicines from medlife on 20 jan 2020 Order or1242sga-015a, Complaint reference-id : 1071242 On medlife first they give bill to pay, than they check stock availability. I have paid trough net banking 814.25. I got sms about cancellation and refund: Medlife has initiated refund of your order or1242sga-015a. Refund will be credited based on payment mode chosen by you Your order or1242sga-015a has been cancelled due to stock issues. We hope to serve you in future. After a week money didn't come, i wrote complaint to customer care : [protected]@medlife.com Customer care assured me that issue ll be solved soon. After another week no money. I wrote few times, same reply always - we are sorry, give us more time. How much more to wait-no idea. Today is 29/02/2020. Was this information helpful? No (0) Yes (0)
Oct 7, 2020 Complaint marked as Resolved Few times I requested my bank branch to help, they sent official letter to Medlife. After this Representative from Medlife contacted me, asked once again details of transaction... After some time they have refunded money finally. Medlife customer support has been notified about the posted complaint. Mar 13, 2020 Updated by Svet.lana There is no reaction from Medlife since long. Looks like have to apply to consumer court... Oct 07, 2020 Updated by Svet.lana Issue resolved about 4 months after purchase. Thanks the team of https://www.consumercomplaints.in
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