Medlife — order no.or7374deb-001a, invoice no. blr16/mw/19924

Refer Order No.OR7374DEB-001A
Invoice No. BLR16/MW/19924

The above order was placed for OneTouch ULTRA Strips – 50

This item was delivered on or around 7th Feb. 2020. As I was out of station, it was delivered to the security personnel. I have returned to station only today and upon opening the parcel box, I see that OneTouch SELECT Strips – 50 has been delivered instead of the ordered item

I have contacted the customercare personnel in this regard but the concerned person claims that he is unable to initiate a return.

I fail to understand why a return cannot be initiated in this regard as the mistake is from your end and the wrong item has been delivered. It is shocking to note that your personnel cannot even distinguish between OneTouch Select and OneTouch Ultra strips.

The wrongly delivered item is intact and I rquest you to initiate a return / replacement of this item immediately.

Rgds,
R. Venkatesh