| Address: | Murshidabad, West Bengal, 742137 |
On 14th of august, i placed some high priority medicines (My father takes those every month) on medlife (www.medlife.com). i paid the total amount of rs 4292.80 in online mode.
On 18th of aug the delivery person (From ecom express courier service) came to my home to deliver the order but he informed it was a cash on delivery order. I told them i paid already thorough online mode but he denied to deliver as it was mentioned as cod order to him and he took the product back with him.
I launched a complaint to medlife on 18th of aug saying i paid the entire amount but the ecom delivery person is claiming it to be a cod. Medlife accepted that the payment has already been done from my end and launched the complaint with expected solution as re-delivery of the product with in 'pre-paid' mode.
Today is 26th of aug but i have not received the medicines still now. Everyday i call medlife and they say it will be delivered today. But it never happened.
For last 10 days everyday i follow-up with medlife but the end result is still a zero.
Its a high priority medicines and my father requires those every month. But these people are simply playing around. Please help me.
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