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[Resolved]  Medlife — payment failure twice

I made a payment on 15/03/2018 from the link that you have sent through Mobikwick for the medicines ordered, I got a failure message and my amount got debited. After consulting with the customer care they told me to make the payment again, the same way I did and second time also I got the same failure message. I got the amount debited from my account twice and I am unable to make even cash payment due to the amount being fully debited twice. Your executive has taken the medicine back.

Please do the needful to refund the amount 2645.6. (amount debited 1322.8 x2)

I had enclosed the screen shot of the transactions

payment failure twice
payment failure twice
Complaint marked as Resolved Mar 16, 2018
Sir, My Bank has done the job and got my money back. Thanks for the prompt reply. WR Kamakoti

Complaint Status


[Mar 16, 2018] Medlife customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Sir,

My Bank has done the job and got my money back.

Thanks for the prompt reply.

WR

Kamakoti

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