Medlife — please transfer my wallet balance to my bank account for cancelled order-or5897udb-001a & or9947beb-001a

Address:

jp nagar, 560078

Hello Team,

Please find my concern regarding Medlife Pharmacy as below.
But whatever medicine i ordered Medlife people don't have those. For those only i transfer money to medlife wallet. Please find the order details as below.
Pentasure dm and alfa gpc i need, but Medlife cancelled it, first you took order and money then you cancelled it by saying reason unavailability of ordered items.

Initially i ordered : OR5897UDB-001A & later on OR9947BEB-001A, due to my helplessness of money.
1. 2-pentasure (Pentasure Dm Diabetes Care-1KG) in Order : OR5897UDB-001A and it got cancelled (due to unavailability of Pentasure)
2. i ordered Alfa -GPC 400 mg and D-protein in Order ID: OR9947BEB-001A, but here Alfa GPC 400mg got cancelled (due to unavailability of Alfa-GPC 400mg ) D-protein (quantity-3) has been delivered to my Bihar Address yesterday (10/02/2020 ).

So, finally again i am running out of my desired medicine/Protein items.
now their is two solution
1.either MEDLIFE give me those medicine (pentasure DM /Alfa GPC ) it will consume my money immediately, as i need it for by Bed ridden father, post brain hemorrhage/Surgery/Carnioplasty he is in this situation since April'2019;

OR
2.Transfer my wallet money - INR 2214.40 RS to my bank account (given already twice to customer care executive). so that i can order it from another vendor, those are having pentasure DM.

But after my repeated request, Medlife guys behavior are very bad, no one is responding it properly, Medlife CSR are taking all details and not coming back, this process is happening repeatedly and i am suffering from mental torture from Med Life.

Although it is needed for my bed ridden father, post brain hemorrhage.

Neither Medlife are giving my money back nor they are giving my desired medicine.

please help me to get me money back, so that i can order Pentasure from other vendors as well.
1. Neither Medlife is having desired medicine, that i ordered nor you are giving my money back.
2. i am suffering tortured mentally from Medlife.

Really its very worst service by MedLife, that i will remember in my life item.

Thanks,
Brajesh