[Resolved]  Medlife — poor supply of medicines

Iplaced order no. Or9056na-029a which was delivered to me on 25.4.19. But the respules are required to be stored below 25 degree celsius and hence should have been supplied with ice pack. Regret to point out that though foacort respules were with ice pack (Though poorly packed) but nebzamet respules were not supplied with ice pack and were delivered in box without caring for hot temperature. I want to state that while placing order the pharmacist of medlife assured that all respules will be supplied with ice packs to ensure proper quality of medicines but it was not so. Thus the claim of medlife for genuine medicines is not correct. And open delivery of medicines is not supplied by your delivery boy.
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Jun 5, 2019
Complaint marked as Resolved 
Medlife customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
Medlife Customer Care's response
Dear Jatish Kumar, We're sorry for the experience you had with our services. We have forwarded your query to our concern team as earliest you will receive the call from our representative.
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